Would you like to join an enthusiastic and supportive team who work together to strengthen, support and develop the VCSE sector in Gloucestershire?

About us

We provide an independent voice for VCSE sector groups & organisations throughout the county. We work to support a vibrant and productive VCSE sector, we do this through providing timely and useful information, developing partnerships and by supporting advocacy & representation. The key part of this role is to support our team to continue to do this important work.

About the role

Working Hours: 15 hours per week (negotiable). Monday to Friday (negotiable)
Reports to: Head of Operations
Line Management:  None
Budget Accountability: None
Place of work:  Hybrid working

Salary: £25,000pa pro rata

The primary function of this role is to support the VCS Alliance to deliver its portfolio of work. A key element of work for us is with NHS Gloucestershire. Within this work we are trying to ensure charities and community groups can contribute to the design and delivery of health and care service. We are establishing new ways of working across organisations.  In terms of admin support, this will require coordination, minute taking, establishing and maintaining file systems and generally supporting the structure of VCSE representation at meetings.

Another part of this post is to support the work of the VCS Alliance and its staff team. The holder of this post will have day-to-day responsibilities for the general administration of the organisation, be the first point of contact for members and be the key point of contact for a variety of internal and external projects.  This will include updating and maintaining mailing lists, creating and distributing communications including our funding bulletin and generally supporting the team deliver on its various projects.

The successful candidatewill show a high degree of organisation, integrity and flexibility to support other team members, ensure the smooth running of the organisation, and in general be an ambassador for the VCS Alliance.

Key Responsibilities and General Duties

• Provide secretariat support for meetings, including organising dates, minute taking, working with project officers to fix agendas, writing up actions and distributing meeting papers.
• Update databases and mailing lists.
• Support the development and organisation of VCS Alliance events (seminars, conferences, forums and ad hoc engagement activities). This will include setting up the Eventbrite booking platform and monitoring delegate numbers.
• Setting up online surveys, checking them for functionality and reporting back on results.
• Cleanse spreadsheets and check accuracy of data.
• Support the production of the funding bulletinsand support the Communications Officer with their output.
• Field company phone calls and emails and respond/distribute to the staff team as appropriate.
• Maintain organisational filing system and update as appropriate.
• Write material for and update the website.
• Admin support for VCSE elections to representative roles.
• Follow all organisational policies and procedures and assist in ensuring that these are applied consistently across the organisation.

Required Knowledge, Skills and Experience

Essential:

• Qualifications or Experience in A minimum of 3 years’ experience of office administration; RSA1, CLAIT, NVQ2 Business Administration/Customer Care or equivalent
• A-C GCSE in Maths and English
• Excellent customer care skills
• Highly organised
• Ability to work with minimum supervision and manage own time
• Ability to take initiative and improve existing processes where appropriate
• Detailed understanding of General Data Protection Regulations
• Excellent verbal and written presentation skills
• Excellent ICT Skills: particularly using Microsoft Office 365
• High degree of confidentiality when handling sensitive information
• Ability to work with minimum supervision and manage own time
• Willing to learn new things
• Detailed understanding of General Data Protection Regulations
• Excellent verbal and written presentation skills
• Excellent ICT Skills: Microsoft Office, Windows, Word, Excel, PowerPoint, e- mail, internet, database management, Eventbrite, survey tools. And other email marketing tools
• High degree of confidentiality when handling sensitive information

Desirable:

• Enthusiasm and commitment to the Voluntary and Community Sector
• Experience of working in, or in support of, local or other statutory authorities
• Ability to design engaging high-quality external communications

How to apply

Please send your CV and a covering letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. We look forward to receiving your application!